Privacy Policy

Last updated: September 2026

At ColegioCheck, we take your privacy seriously.

This Privacy Policy explains how ColegioCheck (“ColegioCheck”, “we”, “us” or “our”) collects, uses, stores and protects personal data when you visit or use our website, platform and services (collectively, the “Services”).

This Privacy Policy also explains your rights regarding your personal data and how you can contact us.

By using ColegioCheck, you acknowledge that your personal data may be processed in accordance with this Privacy Policy and applicable data protection laws.

1. Personal Data We Collect

The personal data we collect depends on how you interact with ColegioCheck.

We may collect the following categories of personal data.

1.1 Information You Provide to Us

You may provide personal data when you:

Create an account;
Submit a review or rating;
Contact us;
Report content;
Claim a school profile;
Purchase or manage a school subscription; or
Use other features available through the Services.

This information may include:

Name;
Email address;
Username;
Account information;
Information included in communications with us;
Information included in a review or other content you submit; and
Other information you voluntarily provide.

We encourage users not to include unnecessary personal information in publicly visible content.

2. Reviews and Publicly Available Content

ColegioCheck may allow users to submit reviews, ratings, comments or other content.

Information included in a review or other publicly submitted content may be visible to other users and visitors to ColegioCheck.

Depending on the features available, publicly visible information may include:

Your username;
Your rating;
Your review or comments; and
Other information you choose to include.

Please do not include personal information about yourself or other people that you do not want to be publicly available.

The publication of a review does not mean that ColegioCheck endorses or verifies the statements made in that review.

3. Children and Minors

ColegioCheck provides information about schools and may therefore be used by parents and families researching educational options.

Users must not include personal information that identifies children or minors in reviews, comments or other publicly submitted content.

This includes, for example:

Full names;
Contact information;
Photographs;
Addresses;
Student identification information; or
Other information that could identify a child or minor.

If we become aware that personal information relating to a child or minor has been submitted or published inappropriately, we may take appropriate steps to remove or restrict access to that information.

Parents, guardians or other authorised individuals who believe that personal information relating to a child or minor has been published on ColegioCheck may contact us.

4. School Representatives and School Profiles

If you represent a school and wish to claim or manage a school profile, we may collect information necessary to process and verify your request.

This may include:

Your name;
Your business or professional email address;
Your job title or role;
The name of the school you represent;
Contact information; and
Information or documentation necessary to verify that you are authorised to act on behalf of the school.

We may use this information to:

Verify school representatives;
Process profile claims;
Manage school accounts;
Provide subscription features;
Communicate with the school; and
Protect the security and integrity of the platform.

Schools are responsible for ensuring that the information they provide through ColegioCheck is accurate and up to date.

5. Subscription and Payment Information

ColegioCheck may offer paid subscriptions to schools.

When a school purchases a subscription, payment-related information may be processed.

Depending on the payment provider used, this may include:

Billing information;
Business or school information;
Payment status;
Transaction information; and
Subscription information.

ColegioCheck may use third-party payment service providers to process payments.

We do not necessarily store complete payment card details ourselves. Payment information may be processed directly by the relevant payment provider in accordance with its own privacy policy and security procedures.

6. Information We Collect Automatically

When you visit or use ColegioCheck, certain information may be collected automatically.

This may include:

IP address;
Browser type;
Device type;
Operating system;
Pages viewed;
Links clicked;
Date and time of visits;
Referring websites;
General location information derived from your IP address; and
Other technical and usage information.

We may collect this information using cookies, analytics tools and similar technologies.

For more information about cookies, please see our Cookie Policy.

7. How We Use Personal Data

We may use personal data for the following purposes:

To provide and operate ColegioCheck;
To create and manage user accounts;
To publish and display reviews and ratings;
To display user-generated content;
To verify school representatives;
To allow schools to claim and manage their profiles;
To provide subscription services;
To process payments and manage subscriptions;
To respond to enquiries and communications;
To moderate and investigate reviews and other content;
To detect and prevent fraud, abuse or misuse;
To maintain the security of our Services;
To improve and develop ColegioCheck;
To analyse how the Services are used;
To comply with legal obligations; and
To enforce our Terms of Service and protect our legal rights.

8. Legal Basis for Processing

Where the General Data Protection Regulation (“GDPR”) applies, we process personal data only when we have a valid legal basis for doing so.

Depending on the circumstances, we may process personal data based on the following legal grounds.

Performance of a Contract

We may process personal data where it is necessary to provide the Services you have requested or to perform a contract with you.

This may include:

Managing your account;
Providing subscription services;
Managing school profiles; and
Processing subscription-related information.

Legitimate Interests

We may process personal data where necessary for our legitimate interests, provided that these interests do not override your rights and freedoms.

Our legitimate interests may include:

Operating and improving ColegioCheck;
Maintaining the security and integrity of the platform;
Preventing fraud and abuse;
Moderating content;
Understanding how users interact with our Services; and
Protecting our legal rights.

Consent

We may process certain personal data based on your consent.

For example, consent may be required for certain cookies or similar technologies.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Legal Obligations

We may process personal data where necessary to comply with a legal obligation.

9. How We Share Personal Data

We may share personal data with third parties where necessary to operate and provide our Services.

This may include the following.

Service Providers

We may use third-party service providers that help us operate ColegioCheck.

These providers may provide services such as:

Website hosting;
Cloud storage;
Analytics;
Email and communication services;
Payment processing;
Security services; and
Technical support.

These service providers may process personal data on our behalf and are expected to handle personal data in accordance with applicable data protection laws and appropriate contractual safeguards.

Schools

Information submitted publicly through reviews or other public content may be visible to schools and other users of the platform.

For example, a school may view and publicly respond to a review published about that school.

ColegioCheck does not intentionally provide schools with private personal information about reviewers unless this is necessary, lawful and permitted under applicable law.

Legal Requirements

We may disclose personal data where required or permitted by law.

This may include responding to:

Legal requests;
Court orders;
Requests from public authorities; or
Situations where disclosure is necessary to protect the rights, safety or security of ColegioCheck, our users or others.

Business Transfers

If ColegioCheck is involved in a merger, acquisition, restructuring or sale of assets, personal data may be transferred as part of that transaction, subject to applicable data protection laws.

10. International Data Transfers

ColegioCheck may use service providers located in countries outside the European Economic Area (“EEA”).

Where personal data is transferred outside the EEA, we will take appropriate steps to ensure that the data receives an adequate level of protection.

These safeguards may include:

Transfers to countries recognised as providing an adequate level of data protection;
Standard Contractual Clauses approved by the European Commission; or
Other appropriate safeguards permitted under applicable data protection laws.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

The nature of the personal data;
The purpose for which it was collected;
Whether you maintain an active account;
Legal or regulatory requirements; and
Our need to resolve disputes or enforce agreements.

Account Information

We may retain account information for as long as your account remains active.

After an account is deleted or closed, we may retain certain information where necessary for legal, security, fraud prevention or record-keeping purposes.

Reviews and Public Content

Reviews and other publicly submitted content may remain publicly visible unless removed by the user, ColegioCheck or where removal is otherwise required by applicable law.

If an account is deleted, we may retain, anonymise or remove certain content where appropriate and permitted by applicable law.

School Information

Information provided or updated by a school while managing a subscribed school profile may remain visible on ColegioCheck after the school’s subscription ends.

Public responses to reviews submitted by a school may also remain visible after the subscription has ended.

The expiration or cancellation of a school subscription does not automatically result in the removal of information or responses previously published by the school.

12. Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data.

Where the GDPR applies, these rights may include:

Right of Access

You may request access to the personal data we hold about you.

Right to Rectification

You may request that inaccurate or incomplete personal data be corrected.

Right to Erasure

You may request the deletion of your personal data in certain circumstances.

Right to Restriction

You may request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

Where applicable, you may request a copy of certain personal data in a structured, commonly used and machine-readable format.

Right to Object

You may object to certain processing of your personal data, including processing based on legitimate interests.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw your consent at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise your rights, please contact us using the contact details available on the ColegioCheck website.

We may request information necessary to verify your identity before responding to a request.

You may also have the right to lodge a complaint with the relevant data protection authority.

13. Data Security

We take reasonable technical and organisational measures to protect personal data against:

Unauthorised access;
Unauthorised disclosure;
Loss;
Misuse;
Alteration; and
Destruction.

However, no method of transmitting or storing information online is completely secure.

While we take reasonable steps to protect personal data, we cannot guarantee absolute security.

Users are responsible for maintaining the security of their account credentials.

14. Cookies and Similar Technologies

ColegioCheck may use cookies and similar technologies to operate and improve our Services.

Cookies may be used for purposes such as:

Keeping the website functioning correctly;
Remembering user preferences;
Maintaining user sessions;
Understanding how visitors use the website;
Measuring website performance; and
Improving the user experience.

Some cookies may be necessary for the operation of the website.

Other cookies, including analytics or marketing cookies, may require your consent depending on applicable law.

Further information about our use of cookies will be provided in our Cookie Policy.

15. Third-Party Websites

ColegioCheck may contain links to third-party websites.

We are not responsible for the privacy practices, content or services of third-party websites.

We encourage users to review the privacy policies of third-party websites before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

Where required by applicable law, we may provide additional notice of significant changes.

We encourage users to review this Privacy Policy periodically.

17. Data Controller

The personal data described in this Privacy Policy is processed under the responsibility of Eva Reijnierse, an individual based in Spain, NIE Y8893379Y.

Correspondence address: Calle La Marina 49, 46190 Riba-roja de Túria, Valencia, Spain.

18. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your personal data is handled, please contact us at info@colegiocheck.com.

19. Data Protection Authority

If you are located in the European Economic Area and believe that your data protection rights have been violated, you may have the right to lodge a complaint with your local data protection authority.

As ColegioCheck is operated from Spain, the relevant supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos).